• Check Order Status

Check Order Status

Track Your Order

Thank you for shopping with Evelor. We understand how exciting it is to await your new jewelry, and we want to make it easy for you to stay informed every step of the way.

How to Check Your Order Status

Option 1: Order Confirmation Email

Once your order is placed, you will receive an order confirmation email at the address provided during checkout. This email contains your order number and a tracking link that will be activated once your order has been shipped.

Option 2: Shipping Confirmation Email

When your order is dispatched, you will receive a separate shipping confirmation email with your tracking number and a direct link to track your package in real time through the carrier's website.

Option 3: Contact Our Support Team

If you have not received a confirmation email or are having trouble locating your tracking information, our customer support team is happy to assist you.

Order Processing Times

All orders are processed within 1–3 business days of being placed. Orders placed on weekends or public holidays will be processed on the next available business day.

Estimated Delivery Times

  • Standard Shipping: 5–8 business days
  • Expedited Shipping: 2–4 business days
  • Express Shipping: 1–2 business days

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or other factors outside our control.

Haven't Received Your Order?

If your estimated delivery date has passed and you have not received your order, please contact us immediately at support@evelor.store with your order number and we will investigate promptly.